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Coffee Shop of the Year Award
For the coffee shop that gets every cup right
RecognisesCustomer service
RecognitionBusinessIndustry
About this category
The Coffee Shop of the Year Award celebrates a coffee shop whose coffee, atmosphere and welcome make it part of its customers' daily routine.
It rewards well sourced beans, skilled baristas and a space people love to spend time in.
Eligibility
Open to coffee shops, independent or part of a group, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on coffee quality and sourcing
- Service and atmosphere
- Customer loyalty and reviews
- Commercial performance
Qualitative criteria
- Clarity of concept and offer
- Reputation with guests and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Guest satisfaction, reviews and repeat business
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from guests or partners
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