Property Services Awards

For the specialists behind every deal

RecognisesCustomer serviceProfessional achievementInnovation

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About this category

Recognising the managers, surveyors, lawyers and lenders whose expertise keeps the industry moving.

Eligibility

Open to UK property management firms, surveyors, property lawyers, conveyancers, lenders, brokers and other specialist services for work during the current awards period. Self-nominations and third-party nominations are both welcome.

Judging criteria

Entries will be judged on quality of service and expertise
Client outcomes
Professionalism and compliance
Innovation in service delivery
The strength of the team

Qualitative criteria

Depth of specialist expertise
Responsiveness and client care
Compliance and risk management
Use of technology to improve service
Team development

Metrics

Clients served and retained
Turnaround times
Client satisfaction scores
Revenue growth
Portfolio or caseload size

Additional criteria

Submissions should include examples of client work
Supporting figures and testimonials

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